Family Portal

Coordinate Care.
Empower Outcomes.
Together.

The Support Coordinator Portal gives you the tools to manage participants, coordinate services, track progress and collaborate with care teams - all in one secure, easy-to-use platform.

Secure &
Compliant
Participant
Centric
Real-time
Insights
Privacy
Protected

Welcome back, Sarah!

Here's what's happening with your participants today.

Wednesday, 22 May 2026
12:24 PM
32Active ParticipantsView all
18Plans in ProgressView all
7Pending ApprovalsView all
14Tasks DueView all
My TasksView all tasks
Review Care PlanJohn SmithDue Today
Update Service AgreementEmily DavisDue Today
Monthly Progress ReviewMichael BrownDue Tomorrow
Submit Progress NoteOlivia WilsonDue 24 May
Upcoming AppointmentsView calendar
MAY24

John Smith10:00 AM - 11:00 AM

MAY24

Emily Davis1:00 PM - 2:00 PM

MAY27

Michael Brown11:00 AM - 12:30 PM

Everything You Need to Coordinate Care Effectively

Powerful tools built for support coordinators.

Stay Connected. Stay Informed.

Keep up with your loved one's care and progress.

    Participant Overview

    View participant information.

    • Profile
    • Contacts
    • Preferences
    • Plan

    Care Updates

    Follow care progress.

    • Daily updates
    • Goals
    • Achievements
    • Reviews

    Appointments

    See upcoming appointments.

    • Calendar
    • Visits
    • Reminders
    • History

    Messages

    Secure family communication.

    • Coordinator
    • Staff
    • History
    • Alerts

    Documents

    Access reports.

    • Reports
    • Forms
    • Downloads
    • Sharing

    Funding

    View funding summaries.

    • Usage
    • Balance
    • Invoices
    • Statements

    Notifications

    Receive updates.

    • Alerts
    • Reviews
    • Messages
    • Events

    Care Team

    Meet the support team.

    • Contacts
    • Availability
    • Roles
    • Directory

    Security

    Family privacy controls.

    • Encryption
    • Permissions
    • Audit
    • Privacy

    Get Started Today

    Access your portal securely and stay connected.

      See the Support Coordinator Portal in Action

      A seamless experience across all your devices.

      Desktop View

      Tablet View

      Mobile View

      Security, Privacy & Compliance You Can Trust

      We are committed to protecting participant information and meeting all NDIS and Australian privacy standards.

      Encrypted DataAll data is encrypted in transit and at rest.
      Role-based AccessAccess is restricted to authorised team members only.
      Regular BackupsYour data is backed up regularly and securely.
      Privacy CompliantWe comply with all applicable privacy laws and standards.