Participant Portal

Coordinate Care.
Empower Outcomes.
Together.

The Support Coordinator Portal gives you the tools to manage participants, coordinate services, track progress and collaborate with care teams - all in one secure, easy-to-use platform.

Secure &
Compliant
Participant
Centric
Real-time
Insights
Privacy
Protected

Welcome back, Sarah!

Here's what's happening with your participants today.

Wednesday, 22 May 2026
12:24 PM
32Active ParticipantsView all
18Plans in ProgressView all
7Pending ApprovalsView all
14Tasks DueView all
My TasksView all tasks
Review Care PlanJohn SmithDue Today
Update Service AgreementEmily DavisDue Today
Monthly Progress ReviewMichael BrownDue Tomorrow
Submit Progress NoteOlivia WilsonDue 24 May
Upcoming AppointmentsView calendar
MAY24

John Smith10:00 AM - 11:00 AM

MAY24

Emily Davis1:00 PM - 2:00 PM

MAY27

Michael Brown11:00 AM - 12:30 PM

Everything You Need to Coordinate Care Effectively

Powerful tools built for support coordinators.

Take Control of Your Support Journey

Manage your supports, appointments, goals, documents and messages securely from one place.

    My Profile

    View and update your personal information, NDIS details and preferences.

    • Personal profile
    • NDIS plan
    • Emergency contacts
    • Preferences

    My Care Plan

    View your goals, supports and care plans.

    • Current plan
    • Goals
    • Plan reviews
    • Support schedule

    Appointments

    Manage upcoming appointments.

    • Upcoming visits
    • Calendar
    • Reminders
    • Reschedule

    My Tasks

    Stay organised with personal tasks.

    • Daily tasks
    • Reminders
    • Priorities
    • Completion

    My Progress

    Track achievements and outcomes.

    • Achievements
    • Goals
    • Progress
    • History

    Documents

    Access important files.

    • Reports
    • Forms
    • Downloads
    • Uploads

    Messages

    Communicate with your support team.

    • Coordinator
    • Support workers
    • History
    • Notifications

    Reports

    Review support summaries.

    • Monthly summary
    • Goals
    • Outcomes
    • Downloads

    Support Team

    View your care team.

    • Contacts
    • Roles
    • Availability
    • Call

    Funding

    Monitor your plan budget.

    • Budget
    • Categories
    • Usage
    • Balance

    Notifications

    Stay informed.

    • Alerts
    • Reminders
    • Messages
    • Updates

    Settings

    Manage your account.

    • Profile
    • Password
    • Preferences
    • Privacy

    Mobile Access

    Access anywhere.

    • Responsive
    • Secure login
    • Tablet
    • Mobile

    Security

    Your data is protected.

    • Encryption
    • Privacy
    • Access
    • Audit logs

    Get Started Today

    Access your portal securely and stay connected.

      See the Support Coordinator Portal in Action

      A seamless experience across all your devices.

      Desktop View

      Tablet View

      Mobile View

      Security, Privacy & Compliance You Can Trust

      We are committed to protecting participant information and meeting all NDIS and Australian privacy standards.

      Encrypted DataAll data is encrypted in transit and at rest.
      Role-based AccessAccess is restricted to authorised team members only.
      Regular BackupsYour data is backed up regularly and securely.
      Privacy CompliantWe comply with all applicable privacy laws and standards.